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| FAQs - Credit Card Payments |
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| We're dedicated to protecting your credit card security |
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| Caribbeanjet.com uses the Secure Sockets Layer and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 or later and other popular browsers. SSL encodes your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and the Caribbeanjet.com travel agent who will help make sure your travel planning goes smoothly. This encryption makes doing business over the Internet as secure as making a purchase by telephone. |
| Is my credit card number safe? |
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| Caribbeanjet.com uses the Secure Sockets Layer and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 or later and other popular browsers. SSL encodes your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and the Caribbeanjet.com travel agent who will help make sure your travel planning goes smoothly. This encryption makes doing business over the Internet as secure as making a purchase by telephone. |
| Why doesn't Caribbeanjet.com accept my credit card? |
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| For your protection, Caribbeanjet.com requires the billing address for ticket delivery to be the same address where the bill for your credit card is sent each month. When you enter your credit card and billing information, please make sure the address and ZIP or postal code are correct. Also, address verification isn't available for certain types of debit cards. In this case, simply enter another valid credit card and billing address. |
Can I use internationally-based credit cards? |
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For most travel bookings, Caribbeanjet.com accepts major credit cards issued by banks worldwide. However, due to technical, regulatory and/or other limitations, there are some countries for which we currently do not support foreign credit cards or billing addresses. |
What should I do if there are unauthorized charges on a credit card that I used for an Caribbeanjet.com reservation or purchase? |
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Report your suspicion of an unauthorized charge to your credit card provider and contact Caribbeanjet.com immediately using our contact form. Select "other questions, comments, or feedback" as the subject line, and include details of the purchase(s) in the "questions or comments" box. |
How soon do I have to contact Caribbeanjet.com about unauthorized charges? |
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| You must report the unauthorized charges to your credit card issuer as soon as you discover the charge and no later than 60 days after receiving your card statement. You should contact us promptly if you find you have any liability to your card issuer for these unauthorized charges. |
How soon can I expect resolution of my claim? |
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| Resolution of most claims is relatively quick; however, our ability to help you depends on how soon you report your suspicion of unauthorized use, how quickly you can supply us with all the information we need, what company issued your credit card, and the length of the investigation process. |
In which currency will be card be debited |
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| All our prices are stated in USD (United States Dollars) and your card will be debited in that currency. If the account associated to your credit card is in a different currency, then your bank or credit card provider may apply a currency conversion exchange rate. |
After making a purchase with Caribbeanjet, what will my credit card bill state? |
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Your credit card bill will state “Caribbeanjet”. |
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